Buying on SecurePlate
4 min
How to make an offer or buy a plate
- Browse available plates on the marketplace.
- Click “Make Offer” or “Buy Now.”
- Enter your offer price (if applicable).
- If the seller accepts, you’ll be prompted to complete payment through SecurePlate Escrow.
💡 Once payment is made, the seller will begin the JPJ transfer process.
What happens after I make payment
- Your payment is held securely in escrow.
- The seller will proceed with the ownership transfer at JPJ.
- You’ll receive progress updates via the order detail page.
- Once transfer is confirmed, SecurePlate releases funds to the seller.
Understanding the escrow process
Escrow ensures both parties are protected:
- Payment Secured: Buyer pays; SecurePlate holds the amount.
- Ownership Transfer: Seller completes the official JPJ plate transfer.
- Confirmation: Buyer verifies receipt of plate ownership.
- Funds Released: SecurePlate releases funds to seller minus service fees.
This process guarantees that funds and ownership change hands safely and transparently.
How to confirm ownership transfer
After you’ve received confirmation from JPJ or proof of transfer from the seller:
- Log in to your dashboard → My Purchases.
- Select the relevant order and click Confirm Transfer.
- Once confirmed, SecurePlate releases payment to the seller.
If you don’t confirm within 3 days, our system automatically reviews the transfer proof before releasing funds. We will get in touch with you via phone call if your late to confirm the transfer from your side.
Cancelling or modifying a purchase
- You can cancel your offer before making payment at any time.
- After payment, cancellation is only allowed if:
- The seller fails to initiate the transfer, or
- There’s a verified dispute (see Refund section below).
- Modifications (e.g., changing ownership details) can be requested by contacting support before transfer completion. But we strongly suggest you to use your personal verified details to complete the transfer.
- Once order is paid, the seller will receive your verified details to perform the JPJ transfer.